Keith was on time for our appointment. Explained what he had to do to repair the vertiglides and did so within a short time period.
<br /> Measured for new verticals and installed them within the time frame he gave me. He was "Excellent"! I will definitely use him again and would definitely recommend him. Very nice man.ve
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Business response:
[member name], Thank you for taking the time to review Blind Excellence. We try to do the best possible. I appreciate your business and look forward to working with you again in the future.
He came today because the Federal Government mandates that they child proof their equipment. There is a piece on top of the blinds that is in place so that if the cord were wrapped around a child's neck it would come apart so that the child wouldn't choke. Mine had come apart so at no charge they came out and put a piece of tape around it. They were very responsive and I would recommend them to anyone.
Business response:
Hi, The problem you had is a common one with newer blinds. I'm glad I was able to offer you a solution. I alway try my best to offer practical solutions to the needs of my customers. Thank you for calling us.
Installion was performed punctual and professionally, price was much lower than other estimates.
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Business response:
Hi [member name removed], You went for some bold looks and you achieved what you set out to do. The blinds did come out looking great. It's great when things come together to make a spectacular look in a room. You were a pleasure to work with. Looking forward to working with you again in the future. Thank you.
Keith was what I expected from a service provider, he returned my emails quickly and called on a saturday night to confirm a schedule date, I never felt like I was being pressured and he has a multitude of options for us to choose from, he was very helpful on helping us decide. We did one half of the house first and then went to the second half, so he allowed us to two stage it since we wanted to see blinds once they were installed. I trusted Keith and he came through with flying colors, he let me know that he is a master in... read more
Business response:
Hi [removed member's name], It is a pleasure to work with you. Your house is coming out beautifully. Plantation shutters are a great addition to the property. I look forward to final stages of our work there. Thank your for your kind words and for taking the time to post a review of my business.
Keith returned my call same day and was able to schedule this small job for the next afternoon. His work is thorough and meticulous, and as he said, repairing these vertical blinds isn't as easy as it looks. I certainly tried to fix them myself without success. He and his assistant arrived on time in a van stocked with supplies and he took care of the problems in short order.
<br /> His good reviews are certainly warranted and I will absolutely work with him again.
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Business response:
Hi [removed member name], You gave me a challenge and we worked it out and got everything working the way it is suppose to work. Thank you for giving me a chance to prove ourselves to you. It was a pleasure doing business with you. Thank you for taking the time to review Blind Excellence, LLC.
Looking onAngies List, I chose Blind Excellence because of the excellent reviews he received. I left a message and Keith got back tome within a couple of hours and scheduled an appointment, according to myconvenience. Keith called the day of the appointment to say he would be there in about a half hour and he was right on time. Keith was very knowledgeable andvery helpful in helping me to make my decisions. Keith and Edward, his young helper,were very professional, pleasant and polite.
<br /> I placed an order and was told i... read more
Business response:
Hi [[Surname and Name Removed]], I thank you for choosing Blind Excellence to do you new window treatments. It was a pleasure working with you. The end result was stunning to say the least. You made some beautiful selections. It is our highest goal to make our customers happy. We do appreciate your comments and for selecting us to do your window treatments.
All went smoothly and as promised. Highly recommend.
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Business response:
Hi [removed members name], It was nice to see you again. Thank you for taking the time to review my business. I strive to do the very best in all areas of service. I am glad to have done business with you. Looking forward to the future.
Very professional
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Business response:
Hi [Member Name], It was a pleasure working with you. The shutters came out great. I'm am especially happy that the arch window was just big enough to make it. Thank you again for using Blind Excellence for your window treatment needs.
Keith came out and measured and provided an estimate. The estimate was exactly the same as the invoice. He provided excellent service. He came when he said he was going to come. He did what he said he was going to do and he went above and beyond. He noticed an imperfection that I did not notice. He took care of it. He returned when the product came in and there was no additional fee. I can't recommend him enough! Thank you Keith for being an awesome person!
Business response:
Hi Mrs. [member name removed], I do appreciate you taking the time to review my business. It was a pleasure doing business with you. I look forward to serving you again on future projects.
Google reviews (17)